Readying to reboot, again Despite the devastating blow India received at the start of the current financial year, shopping centre developers have remained resilient and hopeful of better days to come. Many utilised their spaces to aid communities, while others upped their digital games to continue shopper engagement.
Businesses and startups in retail and consumer tech also worked overtime to ensure customers did not have to face challenges similar to ones they had to face in 2020. Organising vaccination drives by shopping centres also went some way in lifting the morale of theconsumers.
The June 2021 edition of Shopping Centre News brings to our readers an analysis of how shopping centres are once again preparing themselves with the ‘New Normals’ to counter the pandemic and welcome their shoppers with double fervor. Despite this excitement to see consumers back in the mall, shopping centres are under tremendous pressure, as theycontinue to deal with huge challenges and burdens, related to revenue, losses worth crores and are in need of financial support both from the Government and financial institutions. The issue addresses how malls are responding to and dealing successfully, in an organised manner, with new challenges, learnings, SOPs, safety measures, and retailers’ response to change in consumer behaviour.
As always, I hope you find the issue informative and beneficial. Do log on to our website, www.indiaretailing.com to read articles, features and updates pertaining to the Shopping Centre Industry with an emphasis on India.