Indian Malls Selling Experiences: Taking CX To The Next Level. The August- September issue of Shopping Centre News takes a look at malls which are doing something exceptional and have something exclusive to offer to its patrons. These unique, new-fangled trendy retail concepts add the wow factor for shoppers and keep them coming for more.
Besides this, the issue brings it, readers, some of the most inspiring stories of turnaround success in India’s mall industry. The industry’s biggest names share how they steered their companies through tough times and emerged victorious, giants in the shopping centre industry. The story takes a look at how the new avatar is working towards substantially extending a mall’s draw, lengthening shopper stay in mall and increasing footfalls and sales for brands and retailers.