New Norms, Safety Measures Lead to Industry Revival
It has now been more than five months since COVID-19 hit the Shopping Centre Industry and so far, there has been none to little respite. While malls are finally opening up, the impact of the pandemic has been immense and the industry will take a lot of time to recover. In these five months, Shopping Centre News has been working on providing analysis, reports, recommendations and opinions from industry experts to help keep businesses afloat amid the crisis.
Our focus through features and webinars discussing impact, challenges and solutions has been to help out mall developers and retailers in malls in overcoming this situation, while bringing their concerns to the notice of appropriate authorities.
Recently, we conducted a survey featuring some of the most popular shopping malls pan India, to get a handle on the ground reality of the situation.
The survey revealed that while the Indian Shopping Centre Industry is going through a very challenging time, it is rallying through the adoption of innovations and technology.
We polled all aspects of the Indian Shopping Centre Industry to understand what needs to be revamped, what’s working and what practices can be completely scrapped to come up with a working model of a mall which consumers will feel safe visiting. We also approached the captains of the industry in a bid to understand the future course of action for mall developers and also how they are thriving in new market conditions.
Our survey found that technology is the need of the hour and that malls must aggressively invest in this arena to counter the ongoing global health and economic crisis. This is evident in our feature – the concept of ‘Contactless Dining’ and how it is helping foodservice in malls to overcome the negative impact of the pandemic.
As always, we hope you find the issue informative and useful. Log on to our website https://www.indiaretailing.com/category/ shoppingcentre/ for more features, analysis and expert opinions.