It’s the end of the year and retail has moved forward by leaps and bounds. 2017 has been eventful in as far as the retail industry is concerned. There’s been transformative change, radical store reinventions, the firm ingress of VR and AR into the sector, and the rise of Omnichannel analytics.
017 was the digital tipping point for the Indian industry, with ecommerce on a relentless growth trajectory. Pure player online retailers turned to the traditional medium while brick-and-mortar retailers ventured online. Both started adopting Omnichannel concepts, which offered consumers a seamless experience across channels of purchase.
One section of the retail community which is actively espousing Omnichannel retail is the Shopping Centre. While it was unique (and ground-breaking) for physical retailers to have an online presence some time ago, it’s now highly unusual for major retailers not to have an Internet storefront. And embracing the trend are mall developers, who are seriously thinking Omnichannel to lure and retain the digitally connected consumer of today.
In our December issue of IMAGES Retail, we bring a list of some of the fi nest shopping centres in India in 2017. These are malls which have embraced technology, are ecologically conscious, have a clear sense of corporate social responsibility and more than all of this, put the consumer above the rest.
We also bring you a peek into the life and work of retail leader, Raza Beig, Splash Fashion CEO and Director Landmark Group. In an exclusive interview, Beig spills the beans on Splash’s India expansion plans to drive growth.
Rounding up the year is our final IRF 2017 segment. We bring you an in-depth view into the importance of warehousing for the retail industry in India.
As always, we hope you find this issue informed and beneficial. We look forward to renewing our relationship with you in the coming year. We welcome 2018 and hope it brings with it a plethora of new ideas, concepts, technology and innovations for the retail sector in India and the world.