Serving Customers Profitably tably
Nurturing a successful relationship between retailers and shopping centres is a common goal to serve customers. However, this is a huge challenge, as it has various parameters to deal with. Tenants and shopping centres need to have a clear vision and a strong will to serve this core purpose.
The success of a business relationship lies in the development and growth of trust and commitment among the role-players. In the world of retail today, trust is more important than ever, especially when it comes to relationships with clients, retail tenants, employees, and all stakeholders of a business.
From retailers’ perspective choosing the right shopping centre and for shopping centres choosing the right brand, is crucial to build a valuable proposition for all stakeholders on the ground of trust. Therefore, it is critical that both parties do their homework right before signing a lease agreement.
The cover story of the June edition explains, what India’s top retailers look for in their dream shopping centre partners and what shopping centres, on the other side, are on the lookout for the best-fit retail tenants and how important and relevant it is to ‘Serve Customers Profi tably’?
The Shopping Centres Next 2022, once again turned out to be a perfect venture, where organisations,retailers and mall developers engaged in leasing, design and management come together to build strategies and partnerships to deliver superior shopper experiences in alignment with new technology and consumer behaviour paradigms.
We thank our partners, sponsors and participants for making the event a success.
We hope you are already creating new success stories from the interactions and experiences at Shopping Centres Next 2022.
As always, we hope to find this issue informative and useful. Log on to https:// www.indiaretailing.com/ category/shoppingcentre for more features, analyses and opinions